Software Assurance

Comprehensive Investment Protection

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About how we can assist you

Your benefits — available only to clients current on Software Assurance

Software Assurance Benefits by Product Sage ERP Accpac Sage CRM Sage SalesLogix Sage Timberline Office Sage ACT! Sage ERP X3
Upgrades delivered to your doorstep
Free online training  
Free Business Intelligence to ERP Accpac Customers            
Free CRM to ERP customers        
Free Mobile Server plus 1 user          
Access to Sage support through your Business Partner  
Ability to purchase additional modules  
Access to Customer Portal  
Access to the Knowledgebase — 24/7
Access to Service Packs through your Business Partner

Product upgrades and Service Packs

Your business will have access to all the latest product features and updates, as made available through product Service Packs, Feature Packs and Hot Fixes. All new major product releases will also be available to you if your business remains current on Software Assurance.

FREE! Online Education

Free access to a range of Sage University online courses that will help you and your staff gain maximum performance from your Sage Software Solution. Courses are available for all skill levels. Whether you need introductory training for new staff members or refresher courses for experienced employees, there is wide variety of courses and training available.

FREE! Sage CRM

All Sage Accpac ERP and Sage Pro ERP customers on Software Assurance are entitled to a FREE server licence of Sage CRM 100 and one user. The integration between Sage CRM and the back-office accounting and the financial applications of your Sage ERP will provide you with a complete view of your business and your customers.

Existing customers who have Sage CRM 100 will get the Sage CRM 100 server and 1 additional user FREE. If you have Sage CRM 200, the value of the Sage CRM 100 server and the value of the Sage CRM additional user is deducted from your Software Assurance renewal.

Online Knowledgebase

24/7 access to an extensive product knowledgebase that provides answers to your technical questions online about current and previous versions of the software you are operating.

Regular ‘best practice’ business webinars

Meet thought leaders, live and online. Join some of Australia’s most prominent business authors and experts in a program of live webinars, packed with advice and insights on managing a particular part of your business. The sessions will be of 45-60 minute duration.

Manage your accounts through your Customer Portal

We have incorporated into the Customer Portal, tools to effectively manage the accounts for the members of your organisation. This administrative access will provide the ability to create, modify and delete any accounts. To begin with, administrative access will be provided to the default contact person for your business.

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