Service Management

Sage Accpac

• The ability to control your entire business from a single point within an integrated accounting solution.  
• Save time and money by effectively managing your labour scheduling, stock availability, job profitability, RMAs, site equipment records, and most importantly, manage your relationship with your customers.  
• Critical analytical business information is readily available to you at all times.  
• You can create Service Level Agreements, Warranty and Meter Agreements to monitor and support your customers.  
• You can use the fault analysis tools to provide a quick and easy method to diagnose faults from symptoms and determine appropriate solutions each time a fault is reported for a question is asked.  
• Better management, better control, better information…Better profitability and service!  

Sage Accpac/Service Manager is an advanced, highly functional and tightly integrated End-to-End Financial solution for any size company looking to automate transactions and processes within their business…More

JV Marine Rides Wave of Water Sport Popularity with ACCPAC and Service Manager 
Riding the swell in water sport popularity, Victoria’s JV Marine (www.jvmarine.com.au) has become Australia’s largest ‘one-stop-shop’ for boating, fishing and other water pursuits.  Today it is a multi-million dollar business with a 10 acre supersite that incorporates extensive boat manufacture, assembly and service operations, and multiple retail interests from fishing tackle to marine accessories…More.

Welch Allyn Success story 
Welch Allyn’s Service Department reputation in Australia depends on its ability to advise customers when their products are due for service, deliver on any warranty commitments, and service products quickly and effectively.  Financially, its success depends on its ability to monitor the cost of jobs, and tightly control stock and cashflow…More.