Service Management


Service Management Solution for all service-oriented businesses


Sage Accpac and Service Manager are the ideal solution for any service oriented business looking to reduce administrative costs, greatly improve service, increase profits and attain a 360 degree view of their customer. Consider the following benefits:  

  • The ability to control your entire business from a single point within an integrated accounting solution.  
  • Save time and money by effectively managing your labour scheduling, stock availability, job profitability, RMAs, site equipment records, and most importantly, manage your relationship with your customers.  
  • Critical analytical business information is readily available to you at all times.  
  • You can create Service Level Agreements, Warranty and Meter Agreements to monitor and support your customers.  
  • You can use the fault analysis tools to provide a quick and easy method to diagnose faults from symptoms and determine appropriate solutions each time a fault is reported for a question is asked.  
  • Better management, better control, better information…Better profitability and service!  

Service Manager is an advanced, highly functional and tightly integrated End-to-End Financial solution of Sage Accpac ERP, designed for any size company looking to automate transactions and processes within their business - Find out more

JV Marine succeeds with Sage Accpac and Service Manager 
Riding the swell in water sport popularity, Victoria’s JV Marine (www.jvmarine.com.au) has become Australia’s largest ‘one-stop-shop’ for boating, fishing and other water pursuits.  Today it is a multi-million dollar business with a 10 acre supersite that incorporates extensive boat manufacture, assembly and service operations, and multiple retail interests from fishing tackle to marine accessories - Find out more.

Welch Allyn succeeds with Sage Accpac and Service Manager
Welch Allyn’s Service Department reputation in Australia depends on its ability to advise customers when their products are due for service, deliver on any warranty commitments, and service products quickly and effectively.  Financially, its success depends on its ability to monitor the cost of jobs, and tightly control stock and cashflow - Find out more.  



Sage Business Solutions is a leading provider of end-to-end accounting software and business management software solutions. Sage provides CRM software and web based CRM solutions that is highly functional and scalable through to complete business software solutions including ERP software. Our Sage business partners offer expert CRM software solutions and are available to assist with CRM implementation and complete integration of accounting software for large, mid-size and small businesses. No matter which Sage solution is right for your business, you’ll find it to be easy to implement, easy to use and easy on your budget. Contact Sage Business Solutions today.

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