Linen House Improves Processes
Sage Accpac ERP Integration Success Story
50-User Implementation
As a rapidly growing organisation, Linen House, an Australian bed linen and housewares wholesaler, recognised the need for a comprehensive business management solution that could support and synchronise all of its key operations, from order processing through distribution, invoicing, and other customer communications. It also wanted more powerful reporting capabilities that could help it assess all operations and plan further expansion. Linen House was committed to providing the industry’s best customer service and distribution. Following a review of possible options, Linen House selected a 50-user business solution incorporating Sage Accpac ERP, Sage CRM, and Sage Accpac Warehouse Management System.
“Sage Business Solutions was the only vendor that could supply a truly integrated end-to-end solution, with no third-party software or communication required, and at a realistic price point.”
Key business process improvements
- Several Major Time and Labour Cost Savings: Seamless flow of information through all of the Sage Accpac modules, coupled with the quality task-flow enforced by the system and the automated action alerts, ensure the system is operating within the means it was designed for.
- Improved Operational Efficiency and Greater Service:
The entire organisation is benefiting from improved operational efficiency. For example, when orders are placed, the Sage Accpac system automatically imports the order and verifies pricing and stock availability.
- Reduced Order Processing Time:
Order Entry for electronic orders has been reduced to just twenty minutes.
- Increased Accountability:
As all stages of an order’s journey are tracked, there is also increased accountability which ensures that Linen House’s high service standards are maintained.
- Reduced Administration Time:
In the accounts department, the system has drastically reduced the time required for administration tasks by up to 50 hours per month.
- Improved Warehouse Function:
The warehousing function has similarly been given a boost with stock management, stock level accuracy and picker/packer performance greatly improved by the efficiencies and controls built into the Sage Accpac system.
To view the Linen House success story in its full version, click here.
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