Fee-based Support for ACT! by Sage

What is Priority Care support?

Fee-based support (either single calls or a set support plan):
End users who purchase a support plan will enjoy shorter queuing times and unlimited phone/email support.

• Yearly plan – Single user (AUD$399 annually)  
  Unlimited phone / email support for a single designated caller on the free-call 0800 and 1300 phone lines.
• 10% discount on database repair and password recovery services.
  Yearly plan – Multi user (AUD$750 initial fee, AUD$550 annual renewal)
• Unlimited phone / email support on the free-call phone lines for 5 designated callers.
  10% discount on database repair and password recovery services.
• 5 pack of calls (AUD$199)
  Covers 5 single incidents on the free-call phone lines.
• Single Incident (AUD$45)
  Covers a single issue on the free-call phone line.

How do I purchase support?
You may purchase support over the phone on either the warranty or priority care phone lines (Sage Business Solutions requests that you please have your credit card ready).

Questions?
If any of your questions are not answered on this page, please feel free to email us at actsupport.pacific@sage.com