Description of Sage Accpac Add-on Product Purchase Policy
4 September 2009 - Effective October 1, 2009, sales of Sage Accpac and Sage CRM products to existing customers will only be available to customers enrolled in a Software Assurance plan. This policy change will protect customers from potential mixed version compatibility issues that may occur if a customer is not on the latest released version prior to their purchase of additional Sage Accpac products. Additionally, this policy change aligns Sage Accpac and Sage CRM add-on product purchase policy with similar practices followed across the broader Sage business.
Products Included in Add-on Product Purchase Policy
Software Assurance enrolment will be a prerequisite for purchasing any of the following Sage Accpac and Sage CRM products:
Sage Accpac ERP
- Version upgrades
- Edition upgrades - 100 Edition to 500 Edition; 100 Edition to 200 Edition; 200 Edition to 500 Edition
- Sage Accpac Database Server and user licenses (Microsoft SQL & Pervasive)
- Any Sage Accpac ERP modules
- Sage Accpac LanPaks (additional user licenses)
Sage CRM
- Version upgrades
- Edition upgrades – 100 Edition to 200 Edition.
- Any SageCRM Modules – CRM Web Self Service, Sage CRM server for Sage Accpac ERP, Sage CRM server for Sage Accpac Pro ERP, Sage CRM Integration Server, Sage CRM Server for Stand Alone use.
- User licenses – Named SageCRM Solo Users, SageCRM named users, SageCRM concurrent users.
Effect of Enrolment in Software Assurance
Subscribing to Software Assurance will ensure customers continue to have access to the latest Sage Accpac features for their entire product set, including any new products they purchase. Customers who remain current on their Software Assurance plan are eligible to receive all product updates and version upgrades during their enrolment period, maximizing their Sage Accpac and Sage CRM investment. Without a current Software Assurance plan, customers will not have access to such features nor other Sage Accpac and Sage CRM products.
How to Enrol in Software Assurance
Customers can enrol in Software Assurance by contacting Sage directly at 13 SAGE, or emailing us at softwareassurance.pacific@sage.com, or through their Solution Provider.